Cung cấp nền tảng đáp ứng gần như mọi nhu cầu cần thiết cho hoạt động bán hàng của doanh nghiệp. Với những thiết lập tự động hóa cho email, điện thoại, ghi nhận hành vi, phân loại thông tin khách hàng, Freshsales là sự lựa chọn hoàn hảo giúp đội ngũ kinh doanh đẩy nhanh số lượng và tốc độ của các đơn hàng.
Easily capture website visitor as leads based on their engagement in your website
Improved Sales Pipeline to easily analyze and close deals faster
Notification and Real-time analytic from the sales CRM empower you for next conversation
Make a call with one-click on your CRM and automatically save the recording plus log calls
Boost sales performance with email tracking and campaign, prioritize responses
Get complete analyze & custom report feature to find out how your sales team perform
Work less, done more with the intelligent workflow, spare for another important activity
Work on your Mobile device anywhere and anytime, integrate with other business tools
Automatically capture your website visitors as sales leads and group them based on their engagement with your website. Assign them to the right salespeople on your team.
Reach out to each lead with complete context and an informed call-to-action
Know which sales lead is hot and who’s not, using lead scores. Prioritize follow-ups with data-backed insights
When a lead is added in the sales CRM, their social profile information and photo are automatically updated in their profile
Access customers profiles & identify customer touchpoints (website, product, interactions, appointments), and more
Group your sales team by territories. Focus on areas that closing more deals, also identify territories with potential business
In each territory, let the sales CRM automatically assign leads to handpicked salespeople on your team
Schedule appointments with leads and customers; collaborate with your team on tasks. Manage shared file and notes
Transform your sales pipeline into a well-oiled revenue engine—organize, analyze, prioritize and close deals faster. Use the sales CRM to bring visibility and velocity to your pipeline
With a single sweep, locate the deals in each stage, sort and filter them to get a better view of your pipeline
How many deals are under review? What is the value of these deals? Get these insights instantly from the deal stage bar
Move deals across your sales pipeline with a simple drag and drop. Like organizing your filing cabinet
Make calls and send emails to prospects right from the deals dashboard. You don’t have to click into each deal to act on it
Create reports based on time taken to close deals. Optimize your sales process and improve your reps’ performance
When your visitors make key decisions on your website and with your product, don’t miss a beat. Get real-time analytics from the sales CRM to power your next
conversation
Which web pages are your prospects visiting? How do they interact with your product? Leverage these insights for smart conversations
Get a chronological timeline view of each prospect’s activity, so your sales team can pick the right moments and close deals faster
Using the data collected by the sales CRM, segment a contact’s activities and learn more about their engagement with your company
Score leads based on their characteristics and behavior, so you know which leads are close to a sale and which others need nurturing
Buy numbers, assign them to your sales reps, and start making calls—all from the sales CRM. With automatic call logs, every call in Freshsales is captured; you can also manually log calls you receive outside Freshsales
No extra software/hardware costs. Just place calls with one-click from inside Freshsales application!
View all conversations in one place. Make your next sales call or schedule appointment from the same interface
Purchase local and toll-free numbers from inside Freshsales and assign them to your sales reps to start call
Sit back and let the sales CRM automatically log all incoming and outgoing calls. Stop worrying about faulty call logs
Record a voicemail, upload a greeting, or type your voicemail message that will convert into audio by Freshsales
Know outgoing calls that made by each sales rep on specific time period. Quickly generate team shared charts & tables
Create emails that matter. Find out how they are performing with your contacts, automate your sales campaigns, and never miss another email
Get real-time notifications of the email on click and open the email, and instantly plan your next course of action of what to do
Stop depending on other tools—use your sales CRM to create them. Send bulk emails to prospects and create campaigns in minutes
Create email templates to avoid typing out the same message to multiple contacts. Personalize the templates and ensure they sound one-on-one
Show the rates of opened and clicked email of all your email templates. Optimize your A/B tests to create effective templates
Received an email from a lead/customer and forgot about it? Use“Awaiting Response” feature to find a complete list of emails awaiting your reply
Sales reps can check others unanswered emails, get instant context, and follow-up right away. Immediately reply the emails
Your team works hard to hit your targets, but you also need to analyze how they’ve done it. Drill down into your sales numbers, reps, and campaigns. Create reports to find out how your sales practices can be your best practices
Control the reports that will generate to your leads, sales figures and sales reps. Get granular insights in chart formats of your choice
Get clear, in-depth reports from the sales CRM. Choose from a variety of charts and tables, and glean information in seconds, not minutes
Get numbers on sales reps, territories, sources, campaigns and more. Create data-backed sales strategies and drive better sales numbers
View multiple reports on a single screen. Use dashboard templates or create your own, and share them via the sales CRM
Evaluate sales by your reps’ activities. Pull up reports based on emails sent, calls made, appointments scheduled, and tasks completed
Evaluate sales by time. Create reports to identify lead/deal trends over weekly, monthly, quarterly and yearly time periods
Don’t spend time on mundane activities. Create workflow automations that operate like clockwork, so you can find more time for activities that actually move the needle
Use events as triggers to automatically update fields in Freshsales. Make changes to lead and contact profiles in real time
Create a follow-up tasks for sales reps around important events, like when a customer’s subscription is up for renewal, sales will automatically follow-up
A new lead in your CRM? Use custom templates and set up workflows to automatically send a welcome email to the leads
Use webhooks to connect with helpdesks and accounting tools. Deliver customer support and send invoices without leaving your sales CRM
When you’re away from your desk, you know you aren’t away from your leads and deals. Keep your sales going from your smartphone without missing out on anything. Also drive revenue by integrating Freshsales with other business tools
Get a 360° view of leads, contacts, accounts, and deals from your smartphone. Don’t stop selling when you step away from your desk
Use the calendar in the sales CRM to view and schedule meetings, make calls and send emails. You can also book an Uber from the Freshsales app
You will receive notifications when a new lead, deal, or task is assigned to you. Get reminders about upcoming meetings
You can add notes and set follow-up tasks even on meeting. Quickly schedule your next appointment too—all from the mobile app
Create & modify Freshdesk support tickets from Freshsales. Every contact created in Freshsales is synced with Freshdesk
You can use Javascript, Ruby, Java, PHP and Python libraries in Freshsales to track real-time web visitor activities on your website
